Shipping & Returns
As all items available to purchase are handmade, delivery times vary such as orders of prints, colouring books, badges and t-shirts are processed within 3-5 business day, and our Hair Bobbles and Heritage Boxes are processed between 7-10 working days, with a free shipment method. Orders are not processedm shipped or delivered on Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you immediately via email or telephone.
Return & Exchange Policy
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.